Of course, we do! We try our best to provide excellent customer service, and we will gladly give you a hand as long as you have an active plan.

Once you buy a theme or build a site using one of our themes, if you are having any doubts or feel like you need our help, you can check out our Help center and browse through the articles. You can also send an email to support@themetick.com, and we’ll get back to you as soon as possible.

Of course, we do! We try our best to provide excellent customer service, and we will gladly give you a hand as long as you have an active plan.

Can I use the themes with only one license on different websites?

Yes you can. Once you purchase any of Themetick theme, you can install and use theme on any number of websites using the same license key. There are no limitations.

Can I upgrade my membership from Single and Standard Bundle to Agency Bundle?

Yes you can. If you decide to do this, please contact us at an we’ll let you know how to proceed.

Do I need to renew my membership?

Single, Standard Bundle and Agency Bundle packages are valid one year from the purchase after which they will be automatically renewed. Of course, you will be notified about this before the automatic renewal occurs. If, for any reason, you don’t want your license to renew automatically, you should log in to your Themetick account, navigate to Licenses area, then click the particular license and in the popup window click Cancel Auto-Renew.

Do I get upgrades for the themes?

Absolutely! Free updates are available for all clients with a valid membership.

Do you offer support if I need help?

Of course! Our awesome customer support will help you with any issues you might experience with the plugin.

Where do I find Terms and Conditions and Refund policy?

You can find all about our terms and conditions along with the refund policy on our Terms & Conditions page.

All our plans prices are in USD.

You can find our demo pages here.

However, if you would like to test Themetick themes back end and see how the whole thing works, you can request an access to our fully featured, fully functional playground version of themes here.

You can find our demo pages here.

However, if you would like to test Themetick themes back end and see how the whole thing works, you can request an access to our fully featured, fully functional playground version of themes here.

So, you have logged in to your Themetick account and navigated to the Licenses area where all of your Themetick licenses are listed but when you clicked the particular license, you have noticed that there is no option to renew it. This simply means that your license is still not due for renewal. You will receive an email 30 days before your license expires which will contain a direct link for license renewal. And, you will receive similar reminder emails 7 days, 2 days and one day before your license expires (if you don’t renew it at some point, of course).

If you encounter any issues during license renewal, please send us an email here.

If you’re having troubles logging in to your Themetick account, please navigate here and use your email address to reset your password. Once you do this, you can then navigate to your account login page here and use your email and newly created password to log in.

More information on navigating your Themetick account dashboard can be found here.

Accessing support platform is now done separately from your Themetick account but you should still use the same email address which you have used to purchase your Themetick license. So, to access the support platform please visit this page and then use your email address to reset your password after which you can log in to the support area.

If you encounter any difficulties with accessing support area please send us an email here.

Of course, we do! We try our best to provide excellent customer service, and we will gladly give you a hand as long as you have an active plan.